Miller Architect

Privacy Notice

This Privacy Notice tells you what to expect us to do with your personal information.

Contact details
What information we collect, use, and why
Lawful bases and data protection rights
Where we get personal information from
How long we keep information
Who we share information with
How to complain

Contact details

Post
11 Gage Ridge, Forest Row, East Sussex, RH18 5HL, GB

Telephone
01342 823553

Email
info@millerarchitects.net

What information we collect, use, and why

We collect or use the following information to provide and improve products and services for clients:
• Names and contact details
• Addresses
• Gender
• Pronoun preferences
• Occupation
• Date of birth
• Marital status

We collect or use the following personal information for the operation of client or customer accounts:
• Names and contact details
• Addresses

We collect or use the following personal information for information updates or marketing purposes:
• Names and contact details
• Addresses

We collect or use the following personal information for dealing with queries, complaints or claims:
• Names and contact details
• Address

Lawful bases and data protection rights

Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.

Which lawful basis we rely on may affect your data protection rights which are in brief set out below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website.

Your right of access
You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for. You can read more about this right here.

Your right to rectification
You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete. You can read more about this right here.

Your right to erasure
You have the right to ask us to delete your personal information. You can read more about this right here.

Your right to restriction of processing
You have the right to ask us to limit how we can use your personal information. You can read more about this right here.

Your right to object to processing
You have the right to object to the processing of your personal data. You can read more about this right here.

Your right to data portability
You have the right to ask that we transfer the personal information you gave us to another organisation, or to you. You can read more about this right here.

Your right to withdraw consent
When we use consent as our lawful basis you have the right to withdraw your consent at any time. You can read more about this right here.

If you make a request, we must respond to you without undue delay and in any event within one month.
To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

Our lawful bases for the collection and use of your data

Our lawful bases for collecting or using personal information to provide and improve products and services for clients are:

Consent – we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.

Our lawful bases for collecting or using personal information for the operation of client or customer accounts are:

Consent – we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.

Our lawful bases for collecting or using personal information for information updates or marketing purposes are:

Consent – we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.

Our lawful bases for collecting or using personal information for dealing with queries, complaints or claims are:

Consent – we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.

Where we get personal information from

• Directly from you
• Royal Institute of British Architects (RIBA) – Find an Architect Service

How long we keep information

We will retain your personal data for the life of any project or connection we have with you and thereafter for only so long as is required for ongoing operational requirements, regulatory and legal purposes and as required as a RIBA Registered Practice. All reasonable steps will be taken to ensure that your data is stored securely within the UK.

Who we share information with

Others we share personal information with
• Professional or legal advisors
• Regulatory authorities
• Professional consultants

How to complain

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.
If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.
The ICO’s address:

Helpline number: 0303 123 1113
Website: www.ico.org.uk/make-a-complaint

Last updated 15 October 2024